Easier rescheduling to reduce cancellations

DoorDash, 2023

Taking the lead in collaboration across three teams within the organization, I crafted a design solution originally for New Verticals customers, enabling them to effortlessly reschedule their grocery deliveries without the inconvenience of canceling and re-adding their entire order.

Company

DoorDash

Deliverables

Discovery, design, usertesting, support through implementation

Date

November 2023

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